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Customer Care Report

Your opinion matters.


It's really important to us to provide a great service and achieve consistent quality, so we ask that all customers give their opinion of our work, once the work is complete.


Where our team have performed well please let us know, but equally where our team have fallen below expectation please confirm how we could improve.


This information is collated and used in BIF Operations Meetings with our staff and it helps us to identify areas of strength & weakness.

Please complete the details in the form on the left and hit submit at the bottom of the report.

If you do highlight an issue, we may get in touch to see if we can rectify it for you right away.


If you would prefer to discuss, please call me on 01777 709500


Thank you for submitting and thank you for your valued business.




Craig Turner

Operations Manager